Privacy Policy

This Privacy Policy (“Policy”) describes how Orkidoz (“we,” “us,” “our”) collects, uses, and protects the personal information of users who visit or interact with our website, mobile application, or social media platforms (collectively, the “Platform”). This Policy applies to all users, visitors, and customers located in India or elsewhere.

Scope of Policy

This Policy applies to all personal information collected by Orkidoz through our website, mobile applications, social media pages, and other digital services. It governs how we handle data shared during browsing, purchasing, or communicating with us.

Collection of Information

When you interact with our Platform, we may collect personal information including, but not limited to:
– Name, email address, phone number, and delivery address.
– Payment details (processed securely through third-party gateways).
– Device information, IP address, and browsing behavior.
– Voluntary information provided in surveys, feedback, or customer support inquiries.
We do not sell or rent customer information. Information is used to fulfill orders, provide customer support, and improve your experience with Orkidoz.

Cookies & Tracking

We use cookies and similar tracking technologies to:
– Understand website traffic and performance.
– Personalize content and recommendations.
– Display relevant advertisements through trusted third-party partners.
You can manage or disable cookies through your browser settings. Some features of the Platform may not function properly without cookies.

Opt-Out & Data Rights prp

You may choose to opt out of:
– Promotional emails by clicking “unsubscribe” in the message.
– Targeted advertising through browser or mobile device settings.
– Data collection for analytics by disabling cookies.
To request access, correction, or deletion of your personal data, please contact us at support@orkidoz.com

Payment & Security 

We work with trusted and secure third-party payment gateways to process all online payments made through our Platform. Your payment information is not stored on our servers, and we do not have direct access to these details. The security and privacy of any data shared through these external payment platforms are governed by the respective service providers’ policies and practices, which are beyond our control or management. partner with secure and reliable third-party payment gateways to process all online payments made through our Platform. Your payment details are never stored on our servers, and we do not have direct access to this information.

Children’s Privacy

Our Platform is intended for users above the age of 18. We do not knowingly and intentionally collect or store personal data from minors. If such data is discovered, we will delete it promptly upon verification.

Data Retention

We retain personal data as long as necessary for business operations, legal compliance, and fraud prevention. Non-identifiable data may be retained for analytical purposes.

Links to Other Sites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of such external sites.

Changes to This Policy

We may update this Privacy Policy periodically. Revisions will be posted on our website with the updated effective date.

Contact & Grienvance Officer

For questions, concerns, or complaints regarding this Policy, please contact support@orkidoz.com